No one wants to be mean to their employees. And no one said you should be. But I also don’t believe in being overly-helpful, and here’s why: Say your new saleswoman is just not meeting the mark. So you start looking at her list and say to yourself, heck I know these are difficult people to deal with on the phone.
It’s 1961. The Vietnam War is raging. Hippies are in their full regalia. The study of psychology is advancing rapidly. And Albert Bandura has an idea. It involves a Bobo doll and he’s looking to take a stand on an age-old debate. Bandura takes a group of young kids and has some of them watch a big “Bobo doll” get clobbered and yelled at by an adult model.
I hate to be the one to break this to you, but multitasking is a lie. It doesn't work in your personal life and certainly doesn't work with your business. Palm, the first producers of the PDA (Personal Digital Assistant), which is the precursor to what we now know as smart phones, had a unique strategy to software development.
What’s your definition of stress? I’ll tell you mine: “when perceived demand exceeds capacity.” Note the word “perceived.” You’ll soon see why. Conventional wisdom says, “Less stress equals happiness, and more stress equals pain.” We’re conditioned to steer clear of the stress bogeyman. And it’s not for nothing.
It’s almost the 4th of July. What’s on your mind? Time with family or friends? Setting up the barbecue? A little getaway? Or maybe you’re an overachiever and it’s just another day at the office? I enjoy the festivities, and have some of that on my mind, too.